Frequently Asked Questions (FAQ's)
Support related FAQ's are towards the bottom
What is ResemblerAi and what does it do?
ResemblerAi is a virtual museum that harnesses the power of Ai to enable anyone to experience a
life-like connection with historical figures, or famous icons. We refer to them
as Virtual Historical Figures (VHF's)
What is a Virtual Historical Figure (VHF)?
Using our specialized Ai technology paired with next-generation natural language
processing and voice recognition, our platform brings historical figures to
life (virtually). The Virtual Historical Figures (VHF) could be a former President, Inventor, Actor, Musician, Athlete, Famous Icon,
or even a Movie Character. And anyone can experience the amazing feeling of
interacting with them and asking them questions about their life.
How do I connect with the Virtual Historical Figures (VHF's)?
Set up a FREE account, and then simply do a search on our site for the persons
name your looking for. You can also start by browsing through some of our favorites.
For details about setting up your FREE account, please visit the About
Us page.
Does it cost to connect with VHF's?
Anyone can browse our site and view the VHF profiles. Account setup is required
in order to connect. Each new account is provided with some complimentary credits
at initial sign up, so you can try it for FREE. After your credits have been
used, the purchase of additional credits is required in order to connect. View
pricing
How much are credits?
Please view our pricing page for details.
What are the "Unique Connections" and "Total Time" displayed on the VHF
profile page?
"Unique Connections" represents the total number of unique Users who have connected
with that VHF. "Total Time" represents the total time (Hours:Minutes:Seconds)
that all other Users have connected with that VHF.
What does the checkmark mean?
The checkmark represents that the VHF has been authenticated per ResemblerAi
guidelines.
What languages do you support?
Currently our technology works best with the English language, however most
other languages are supported.
I'm a Museum Curator or Educational Professional; what do I need to create
a VHF for ur company or organization?
Please contact us if your interested in establishing a VHF. All that is required
is a photo and a short voice audio clip (approximately 2-3 minutes long). We'll
handle all the magic from there, and bring your VHF to life. For best results,
see our Best Practices for creating your
VHF.
Does it cost to set up a VHF of my own?
You can set up a VHF on your own for FREE and try out out technolgy. Your VHF
will then remain active for 5 days. After the 5 day free trial, there is an
annual fee in order to maintain your VHF's active status (so others can connect
with it). Please contact us for more information.
What happens to my VHF if I don't purchase it or renew it each year?
The VHF will remain active in your account, but users will not be able to connect
with it. You will be able to re-establish it at anythime.
Can I use a different photo for the VHF, then used for the profile photo?
Yes. See our Best Practices page for details
on creating your VHF.
Can I change the photo/image that I'm using for my VHF?
Yes. You can change the photo/image that is used for your VHF at any time in
the Settings area. However, please note that there is a nominal fee for each
time you change your VHF Photo. View pricing
Can I change the voice that I'm using for my VHF?
Yes. You can change the voice that is used for your VHF at any time in the Settings
area.
Can I change the personality profile that I'm using for my VHF?
Yes. You can change the personality profile, and all profile data that is used
for your VHF at any time in the Settings area.
What level of customization's are there for the VHF?
It is our goal for every VHF to resemble the intended figures individual characteristics
as closely as possible. Please contact us for details on advanced VHF development
options.
Why would we want to create a VHF for our organization?
Our technology provides a powerful addition where visitors have the ability
to authentically connect with these individuals, creating an effective way to
carry on their memories of the sights, sounds, and accomplishments for generations
to come.
Can I generate revenue from my VHF?
Yes. By becoming a channel partner, you can generate significnat revenue for
your organization. Please contact us
for details.
I created an account, but don't see my profile when searching in the search
results?
Only users who have created a VHF (and active) will show up in the search results.
Users who have not created a VHF will still have a profile page (https://resemblerai.com/my_username)
and be able to connect with others VHF's, but will not be listed in the search
results.
What files should I upload
for my voice?
The quality of the voice samples you upload will influence the quality of the
output voice we generate. We recommend uploading 2 minutes or longer of clear
audio file. (.mp3 are preferred. However, .mp4, .m4a, and other audio file formats
are also supported). Max 10MB containing a single speaker with no music and
background noise. Please visit our best practices
page for more information.
Are there any restrictions on what voice I can upload for my VHF?
You must be the rightful owner of the files you upload to the Platform. You
are responsible for all files you upload to and generate on the platform, and
for the consequences of publishing those files elsewhere. Resembler claims no
rights over the files you upload to the platform, except the right to review
said files in accordance with local laws. If you are unsure about whether you
can publish content featuring a voice file, we advise that you consider your
domestic law's stance on copyright before publishing any such content.
Is there a way to improve the sound of the VHF voice?
The quality of the voice is dependent upon the quality of the data that is provided
by the users. Therefore some VHF's may sound more real or authentic than others.
If you think your voice could be improved, please try to upload a more clear
voice sample. Also the longer the sample, the better the output. Please visit
our best practices page for more information.
Enhanced voice customization is available. Please contact
us for more information.
Is my data safe?
Your data is completely safe with us. We don't share it with anyone and don't
use it to run ads. Privacy and security is a top priority.
Can I deactivate my VHF?
Yes. Users have full control of their own VHF. They can make changes to it,
and deactivate their VHF if they don't want anyone to connect to it.
I'm concerned that my VHF's responses might not 100% reflect how they might
respond or behave.
One of our goals is to allow anyone who wants to create a VHF to be able to
do so. This includes making it as affordable as possible. Therefore, by default,
all VHF's start out by running on our general AI modeling engine. We've implemented
some general filters in order to maintain neutral positions with respect to
polarizing social and political topics, as well as offensive, or romantic innuendos.
We are continually working to improve our technology in order to provide users
with more enhanced customization options and features. Each VHF includes a disclaimer
within their profile. Advanced customization is available for more enhanced
individual characteristics, and personalization. Please contact
us for information about customization options.
What is your
policy regarding protecting the rights of the owners voice?
We're committed both to respecting intellectual property rights and to implementing
safeguards against the potential misuse of our technology. Our TOS
prohibits malicious use of our technology towards any purpose which can be deemed
illegal or harmful. In addition, VHF's with a checkmark have provided KYC documentation.
In some instances we may use recognizable voices. We do so for entertainment,
or demonstration purposes, and the data is either open-source or belong to the
public domain, and in contexts which are so far as possible socially and politically
neutral. At the same time, VHF's that are designated as not the real person
are clearly marked within the profile as to not mislead or misrepresent anyone.
We seek to support voice owners and their licensors in claiming their rights
and all known infringements will be reviewed and actioned accordingly. Users
who are establishing a VHF as a representative of someone must secure permission
from the voice owner(s) for such use.
Do I own the files I
upload?
Yes, we claim no rights over the files our users upload to the Platform, except
the right to review said files in accordance with local laws. You retain full ownership
of all of your contributions and any intellectual property rights or other proprietary
rights associated with your contributions. We claim no Intellectual Property Rights over
the Files you Upload or the Content you Generate using our Services, including the recordings
of your own voice, and we will not use the Files you Upload to independently generate any content
outside of the Resembler platform.
The Username (@username) I'm trying to register
is showing not available, but there doesn't seem to be any current account using
that name?
Usernames can only contain alphanumeric characters (letters A-Z, numbers 0-9)
with the exception of underscores (_). They must be a minimum of 7 characters
and a maximum of 25 characters. If you believe a specific username might be
available and would like to request the use of a username that is showing as
not available, please contact us.
Do you have an app for iOS or Android?
Currently there is no ResemblerAi app. The ResemblerAi.com website works well
on desktops and mobile. This allows us to update ResemblerAi without asking
users to constantly update an app.
Support FAQ's
Q. I'm trying to set up an account but I didn't receive a confirmation email.
A. If you did not receive your confirmation email, please check your spam folder.
If you need additional assistance setting up your account, please contact our
support team.
Q. How do I interact with the VHF's?
|
1. Setup a FREE Account. (You'll receive some FREE credits so you can
try it out) 2. After Setup, search for your favorite VHF name in the top search area. Or, view our favorites. 3. Click on the Connect button. 4. Once on the connect page, you can start interacting by using your mic, or by typing. |
Q. How do I create my own VHF?
|
1. Setup a FREE account. 2. Go to My Avatar 3. Complete the Avatar/VHF setup. Provide a Photo, 2-3 minutes of Voice Audio or Select from Stock Voices, select an AI Personality Profile, and Save. (Your VHF is FREE to setup.) For optimal results, please view our Best Practices 4. Waite about 5-7 minutes while Resembler creates your lifelike VHF. 5. If you want to interact with your own VHF, click on your @my_username in the top right, and then Connect. |
Q. I get an error when uploading my VHF photo.
A. Photos should be a .jpg, .gif, or .png file. If your photo was rejected,
please try uploading a different photo. Photo's may be rejected if they resemble
a famous celebrity. If you continue to experience issues or you are a famous
celebrity, please contact our support team.
Q. I did not get a response from the VHF.
A. If you have plenty of credits, and did not get a response, please refresh
your screen, and try again. If you lost some credits as a result, please notify
our support team.